Hi Ravi,
Thanks for your response. The users is assigned to role SAP_PLMWUI_TRUSTED_USER_ALL with the object type PLM_TRUSR. That's what is the minimum requirement I guess for the users to see the DIR, but prevent the access.
I am doubting that the program /PLMB/R_AUTH_UPDATE_RT_FROM_CP is not updating the ACM in the backend. when I run the job, the duration in SM37 its show is 0, which I assume its not doing its job as intended.
Another question for the ACM to work does the user need to be using NWBC/PLM WEBUI? Will it work as intended in classical SAP GUI transaction (CDESK) too?
Thanks,
Pradeep